
Frequently asked questions
At Walrow Kitchens, we specialise in the design and manufacturing of bespoke kitchens, providing high-quality, factory-direct products at competitive prices. While we do not offer an installation service ourselves, we understand that professional fitting is crucial to the success of your kitchen project. Therefore, we are happy to provide you with a list of recommended fitters. These trusted professionals come highly suggested, and we advise contacting them at the start of your project to ensure they can accommodate your schedule. This approach allows you to benefit from our expertly crafted kitchens alongside the assurance of a proficient installation.
Our turnaround times at Walrow Kitchens vary based on the complexity of each project. For standard-sized kitchens and common color selections, the process is generally quicker. However, bespoke sizes and unique color choices may extend the timeframe. While we do not provide installation services, we have a curated list of recommended fitters that we advise our customers to contact early in the process to ensure their availability. This proactive step helps in coordinating the delivery and fitting of your new kitchen smoothly. Reach out to us to discuss your specific requirements, and we'll provide a more precise timeline tailored to your project.
Yes, at Walrow Kitchens, we take pride in the quality and durability of our products. We offer a 10-year guarantee on all cabinetry, starting from the date of delivery. Additionally, all drawer runners and fixings come with a lifetime guarantee. However, please note that our warranty does have some exceptions. Specifically, if the cabinetry has been exposed to water for a prolonged period, we cannot be responsible for any resulting swelling, cracking, or other damage. We stand by our commitment to delivering high-quality, bespoke kitchens at factory prices and ensuring customer satisfaction.
While we do not directly sell worktops ourselves, we collaborate closely with our sister company, Somerset Worktops. They are experts in creating premium acrylic solid surface worktops that perfectly complement our custom kitchen designs. By partnering with Somerset Worktops, we ensure that our clients receive quality craftmanship, excellent communication and worktops that enhance the functionality and aesthetic appeal of their kitchens, all while maintaining the exceptional standards and factory prices that Walrow Kitchens is known for.
We currently do not offer any finance options for purchasing a new kitchen. We strive to keep our pricing transparent and cost-effective, ensuring that you receive exceptional value without the need for financing. If you have any questions or need assistance with payment methods, our team is always available to help.
Recommend a friend allows you and a friend to receive a £50 reward. If you have a Walrow Kitchens product and know someone who would love one, register your recommendation prior to their initial showroom visit. Once they have received their kitchen, you will receive a £50 Love2Shop voucher, and your friend's reward will be discounted from their initial quote and final order.


